Independently gathered customer reviews

Commercial Trust works with a third party company called Trustpilot, who help us by gathering reviews from clients we have worked with. By working with someone independent it is our aim to get honest, objective feedback on how we are doing, so that we can identify any challenges we need to overcome in our work towards great customer service and celebrate with our team the successes we have.

By addressing any failings and celebrating our successes it is our aim to improve our performance and thereby company's reputation in the eyes of our clients and potential clients, identify learning opportunities and effect change should things go wrong and acknowledge our team for the good work they do.

Excellent 9.2 from 0 - 10

Total Trustpilot reviews: 321

Read all reviews

Commercial mortgages

5 stars

Commercial mortgages were the only broker I contacted who were willing to try and get me a mortgage due to my personal situation (self employed for only 18 months, buying a HMO etc). They managed to g

Advisor and the team are well qualified…

5 stars

Advisor and the team are well qualified and willing to help in a professional way....

Remortgage Product

5 stars

Commercial Trust initiated the remortgage process started 4 months before current product expired. That gave me time to search other providers. The whole process was smooth, and I am extremely happy w...

Very well organised and efficient operation

5 stars

Picked up this company from internet. From the start I encountered only thorough professionalism. Brokers sometimes get a bad name but I can’t speak highly enough of this company. Very well organised ...

I am over 75 and about to give upon…

5 stars

I am over 75 and about to give upon finding a reasonable buy to let mortgage rate. Commercial Trust ...

Excellent customer service.

5 stars

Commercial Trust were superb right from the off in understanding my specific requirements and findin...


excellent courteous service

5 stars

excellent courteous service. Only company I tried who could successfully secure a remortgage for me....

Robbie at Commercial Trust - Outstanding Service!

5 stars

Robbie at Commercial Trust has been very professional and efficient in recent months, when handling ...


Owen and Rebecca at Commercial Trust…

5 stars

Owen and Rebecca at Commercial Trust have been incredibly efficient and helpful throughout the proce...

Ryan and his team have rendered …

5 stars

Ryan and his team have rendered outstanding service.. eye too details, and kept in contact throughou...


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