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Independently gathered customer reviews

Commercial Trust works with a third party company called Trustpilot, who help us by gathering reviews from clients we have worked with. By working with someone independent it is our aim to get honest, objective feedback on how we are doing, so that we can identify any challenges we need to overcome in our work towards great customer service and celebrate with our team the successes we have.

By addressing any failings and celebrating our successes it is our aim to improve our performance and thereby company's reputation in the eyes of our clients and potential clients, identify learning opportunities and effect change should things go wrong and acknowledge our team for the good work they do.

Excellent 9.2 from 0 - 10

Total Trustpilot reviews: 228

Read all reviews

Buy to let mortgage

5 stars

Very efficient service. Great mortgage product identified. Mortgage process was very quick and very smooth. Good to talk to the same person who dealt with the mortgage all the way through and akways a

great company

5 stars

I usually only work with recommend companies, but I came accros commercial trust when my usual broker could get me a suitable product. Within days of contacting them they secured me a market leading ...

Commercial Trust

5 stars

Excellent service throughout the application process....


5 stars

Definitely use the again....


5 stars

Excellent service from Connor where we were advised of the most suitable product to meet our needs f...

Finally found a company that get things done

5 stars

Thank you Helen and Hayley of Commercial Trust for cutting through all the box ticking 'bs" normally...

Polite efficient and friendly service

5 stars

Throughly reliable friendly quick and efficient service .Highly recommended....

Quick, efficient and personable

5 stars

Commercial Trust dealt with our purchase in an excellent manner. No stone was left unturned and we k...


5 stars

Excellent service all round particularly from Helen who has boldly gone where other brokers fear to ...

A Good Service Provided

5 stars

Very happy with the service given which will save me a considerable amount of money over the fixed p...