Independently gathered customer reviews

Commercial Trust works with a third party company called Trustpilot, who help us by gathering reviews from clients we have worked with. By working with someone independent it is our aim to get honest, objective feedback on how we are doing, so that we can identify any challenges we need to overcome in our work towards great customer service and celebrate with our team the successes we have.

By addressing any failings and celebrating our successes it is our aim to improve our performance and thereby company's reputation in the eyes of our clients and potential clients, identify learning opportunities and effect change should things go wrong and acknowledge our team for the good work they do.

Excellent 9 from 0 - 10

Total Trustpilot reviews: 276

Read all reviews

Perfectly managed remortgage transition …

5 stars

Perfectly managed remortgage transition from one lender to the other.

Always dealing with honest and …

5 stars

Always dealing with honest and experienced people, can make the most difficult jobs very easy. I think Commercial Trust have good team, honest, experienced and they can obtain the best deal for the cu...

Excellent from start to finish

5 stars

Excellent from start to finish...

Excellent, Competitive and Great Service for the Buy to Let Market

5 stars

I have been working with Kristine Martin for many years at Commercial Trust and we have done many mortgages together, she is always there to help and always provides a great level of service. I really...

Commercial Trust helped me to secure a …

5 stars

Commercial Trust helped me to secure a substantial second charge. I was advised to checkout my credi...

Excellent Service cant faut

5 stars

Excellent Service cant faut...


The mortgage market has become …

5 stars

The mortgage market has become extremely complicated and I have found the staff at Commercial Trust ...

Professional

5 stars

Professional, Efficient and Reliable. Friendly and informative staff. A stress free and pleasurabl...


Everything from start to finish

5 stars

Everything from start to finish, was smooth and effortless. Contact was daily keeping you informed o...

Superb

5 stars

Superb! I am not one to take time to write reviews unless there is exceptional performance from a co...


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