Independently gathered customer reviews

Commercial Trust works with a third party company called Trustpilot, who help us by gathering reviews from clients we have worked with. By working with someone independent it is our aim to get honest, objective feedback on how we are doing, so that we can identify any challenges we need to overcome in our work towards great customer service and celebrate with our team the successes we have.

By addressing any failings and celebrating our successes it is our aim to improve our performance and thereby company's reputation in the eyes of our clients and potential clients, identify learning opportunities and effect change should things go wrong and acknowledge our team for the good work they do.

Excellent 9.2 from 0 - 10

Total Trustpilot reviews: 219

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5 stars

Excellent service all round particularly from Helen who has boldly gone where other brokers fear to go arranging finance for my projects when other brokers said it can't be done or were offering finan

A Good Service Provided

5 stars

Very happy with the service given which will save me a considerable amount of money over the fixed period....

Great service.

5 stars

Friendly and knowledgeable team of brokers, managers and admin staff who handle the process from start to end very smoothly....

Buy to let mortgages

5 stars

Judith. Beth and Matthew were excellent and went the extra mile to get my mortgage approvals when I was in difficult personal circumstances and finding a suitable mortgage wasn't that easy. Judith suc...

Buy to let Mortgage

5 stars

Commercial Trust has been very helpful both in finding the best product and chasing the solicitors t...

When all around could not help, Helen at commercial trust did

5 stars

I was being told " you can't do that " at every turn for over a year I was trying to remortgage my h...

commercial trust

5 stars

I couldn't fault the service I received every step of the way .Always able to speak to friendly and ...

Amazing Team, Efficient, Fun & Friendly and Provide the Best Mortgage Options

5 stars

You won't be disappointed and I wouldn't consider going anywhere else. Multiple Buy to Let Property...

Lovely people to work with as well as professional and efficient.

5 stars

Lovely people to work with--as well as extremely professional and efficient....

An excellent service

5 stars

I know I got the best BTL product on the market. Thank you again for delivering so efficiently....