Independently gathered customer reviews

Commercial Trust works with a third party company called Trustpilot, who help us by gathering reviews from clients we have worked with. By working with someone independent it is our aim to get honest, objective feedback on how we are doing, so that we can identify any challenges we need to overcome in our work towards great customer service and celebrate with our team the successes we have.

By addressing any failings and celebrating our successes it is our aim to improve our performance and thereby company's reputation in the eyes of our clients and potential clients, identify learning opportunities and effect change should things go wrong and acknowledge our team for the good work they do.

Great 8.9 from 0 - 10

Total Trustpilot reviews: 240

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Excellent service

5 stars

Found the site through the internet for a re-mortgage so wondered what they would be like. From the outset, I found them to be most helpful, courteous, friendly and efficient and that applies to all t

Very easy and informed

5 stars

after trying to deal directly with banks , some of whom ive got a 40 year history with, this was a breath of fresh air......thankyou...

Fantastic service

5 stars

From my first call to Daniel Littleboy through to completion on the loan, Commercial Trust were simply brilliant...

Excellent Service

5 stars

A bliss to deal with throughout the entire process. Helen & Celine were so helpful and persistent in chasing down the lenders etc....

I tried 3 brokers and Commercial Trust were by far the best choice

5 stars

I found Commercial Trust to get me the right deal I was happy with after offering me a wide range of...

Totally worth paying for.

5 stars

There are not many companies i would bother to write a review for but Commercial Trust provided such...

great experience very helpful

4 stars

I found them easy to speak to and very helpful...

Excellent professionalism throughout.

5 stars

Each individual with whom I was involved explained their part in the process and treated me with con...

Professional and friendly

5 stars

A refreshing change to speak with someone who was helpful and understood what was trying to be achie...

Buy to let mortgage

5 stars

Very efficient service. Great mortgage product identified. Mortgage process was very quick and very ...