Independently gathered customer reviews

Commercial Trust works with a third party company called Trustpilot, who help us by gathering reviews from clients we have worked with. By working with someone independent it is our aim to get honest, objective feedback on how we are doing, so that we can identify any challenges we need to overcome in our work towards great customer service and celebrate with our team the successes we have.

By addressing any failings and celebrating our successes it is our aim to improve our performance and thereby company's reputation in the eyes of our clients and potential clients, identify learning opportunities and effect change should things go wrong and acknowledge our team for the good work they do.

Excellent 9.1 from 0 - 10

Total Trustpilot reviews: 214

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When all around could not help, Helen at commercial trust did

5 stars

I was being told " you can't do that " at every turn for over a year I was trying to remortgage my home as a rental H M O but was told as I was living there it was not possible, so had resigned mysel

commercial trust

5 stars

I couldn't fault the service I received every step of the way .Always able to speak to friendly and helpful staff who did everything they said they would do....

Amazing Team, Efficient, Fun & Friendly and Provide the Best Mortgage Options

5 stars

You won't be disappointed and I wouldn't consider going anywhere else. Multiple Buy to Let Property Landlord...

Lovely people to work with as well as professional and efficient.

5 stars

Lovely people to work with--as well as extremely professional and efficient....

An excellent service

5 stars

I know I got the best BTL product on the market. Thank you again for delivering so efficiently....

Excellent Service

5 stars

From the very first telephone call I was delighted with all the help given to me. Peter dealt with m...

Excellent Service

5 stars

We have had a great experience with Gary, Matthew, Beth and Harriet at Commercial Trust. Gary and Ma...

Yes we would recommend

5 stars

excellent service...

First rate.

5 stars

I can honestly say that the whole experience with Commercial Trust was absolutely fantastic. Not a b...


4 stars

Excellent service, addressed my specific needs and very helpful....