Independently gathered customer reviews

Commercial Trust works with a third party company called Trustpilot, who help us by gathering reviews from clients we have worked with. By working with someone independent it is our aim to get honest, objective feedback on how we are doing, so that we can identify any challenges we need to overcome in our work towards great customer service and celebrate with our team the successes we have.

By addressing any failings and celebrating our successes it is our aim to improve our performance and thereby company's reputation in the eyes of our clients and potential clients, identify learning opportunities and effect change should things go wrong and acknowledge our team for the good work they do.

Excellent 9 from 0 - 10

Total Trustpilot reviews: 251

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We were working with quite a slow …

4 stars

We were working with quite a slow mortgage provider but the team at Commercial Trust continued to chase the mortgage company to ensure we finally managed to complete on the last day.

Professional great service

5 stars

Professional great service...

Sound advice

5 stars

Sound advice, friendly personalized service...

Excellent service

5 stars

Excellent service. Recommended...

Very efficient

5 stars

Very efficient, extremely pleasant people to deal with, made you feel like a human being. Superb ser...

I have found Commercial Trust extremely …

5 stars

I have found Commercial Trust extremely efficient in finding me an appropriate Mortgage product for ...


Excellent service

5 stars

Excellent service throughout the whole process from finding the remortgage product to completing the...

I was very impressed by the service I ….It was a five star experience.

5 stars

I was very impressed by the service I got from Commercial Trust. Obtaining a mortgage was very strai...


Good efficient service

4 stars

Would recommend...

Further Borrowing

5 stars

Just want to say thanks to Peter W and the team at Commercial Trust who processed my application. Th...


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