Fantastic reviews from our clients

Commercial Trust Limited has built its business based on strongly held values of integrity and transparency, with the aim of building a lifetime relationship with clients. To do this the company aims to deliver solutions and a service which not just meets, but exceeds expectation.

"I would highly recommend anyone deal with them"

My rating of 5+ stars is based on the mannerisms of all staff I dealt with at CT. Luke Edwards was ever so helpful and friendly, and submitted our application promptly.

Following the application stage there was a warm hand-over to James Taylor-Jansens, and he was great! My remortgage case has been going on for 3 months, most likely due to the current climate, and today I got the good news that it's going through.

James and Luke have been ever so friendly and helpful and have remained patient even when I had been chasing daily, and I would highly recommend anyone deal with them. Even at times when I couldn't get through to either, other members of the team were quick in getting whomever I needed to call me back, and they too were lovely to deal with.

James was chasing our lender for us daily and always got back to us with a response. There are a couple of small issues that I have experienced along the way, but I will email the feedback directly to my advisor as I have no doubt that Commercial Trust and James will resolve these to my utmost satisfaction as they are very professional.

I also have no doubt in my mind that they will take the feedback on board and learn from it. CT came highly recommended to me, and irrespective of the issues I wouldn't hesitate to recommend them to anyone looking to remortgage a buy-to-let property or portfolio as they really do have access to a vast panel of lenders and they really do work with you to get the mortgages through.

I'm looking forward to a continuous relationship with the company, and also to the response received from my feedback.

Tharana Ali, October 2020

"Excellent service all round"

Ross gave me excellent service all round. Completed now. Many thanks after a few 'hiccups' along the way. He sorted all problems.

Maureen Chalmers, October 2020

"I would never think of using any other firm"

Broking is a commodity product. You expect a satisfactory service but satisfactory does not mean that you will not try somewhere else next time.

Commercial Trust seems to have an instinctive customer service DNA. I was kept informed at every step of the way, so I never had to contact you. You even kept me informed about what my solicitor was doing, which they never did.

I have been impressed and delighted by your service and the difference between satisfied and delighted means that I would never think of using any other firm, even though my next transaction may not be for many years.

People who are satisfied have no need to tell you why they have decided to try someone else next time. Why would they? It is not that they are dissatisfied but rather that not enough has been done to hook them. If it takes so little effort to move someone from satisfied to delighted and make them a customer for life, why would you not do it? The fact that most people do not, gives Commercial Trust a sustainable competitive advantage.

Mr St Ather, October 2020

"Five star treatment"

Great team highly recommended five star treatment and make everything super smooth Judith Hoggard is an asset to the company very very impressed after service is great always there if you need help all the team Alison Chevill and Kelly all super starts thanks u all

William Ball, September 2020

"Great broker"

Glad I found Shannon. She is very good advisor and credit to your company. I have given her number to many associates and will continue to do so.

Ahmed, August 2020

"Really good and attentive staff"

An excellent company with really good and attentive staff

Barry Johnson, August 2020

"Hands down the best brokers I have worked with and I have worked with a few"

Amazing service from Lee and the team at commercial trust. Worth every penny. Hands down the best brokers I have worked with and I have worked with a few. Super responsive, easy to talk and made the process easy. Thanks team.

Ede Aigbe, August 2020

"All staff were very friendly and helpful"

All staff were very friendly and helpful. Good service provided.

Prakash Patel, August 2020

"They helped me at every turn"

Lee and the team where amazing. It wasn’t the easiest of times to purchase a property during Covid, but they helped me at every turn. Will Definitely use their services for my next investment.

Matt Harris, July 2020

"I recommend to my friends and family to use you"

I am very pleased with your service dealing remortgaging my property. I recommend to my friends and family to use you.

Yohanes Aberra Molla, July 2020

"Professional approach and excellent service"

Thanks for your professional approach and excellent service and I will definitely want to engage with you in the future.

Sreekant Advant, July 2020

"Outstanding!! Will definitely use again"

From the first phone call to the last this was an outstanding experience from a professional company. Very active and always checking in with us and keeping us up to date at every stage. Throughout the whole process i could not fault them. Outstanding!! Will definitely use again

Victoria Edwards, June 2020

"Whenever support or guidance was needed, it was there"

Very professional throughout the process from start to finish. Whenever support or guidance was needed, it was there. Katie and Erika were both fantastic.

Martin Lewin, June 2020

"Very Very impressed"

From the first phone call conversation with Ryan to the very last call With Alison - Very Very impressed with a great service, Very professional, very polite, and above all very very efficient. Thank you very much Alison for providing a great BTL Remortgage service. Thanks Alison.

Altin Kurti, June 2020

"What a great service!!!"

After trying numerous brokers they were not in anyway shape or form on the same level as this broker. 'JADE REYNOLDS' dealt with us and what a great service she provided, always got back to me within minutes, found the best way forward for me and gave great advice along the way. I will be using her again for sure. Also 'NATALIE PALMER' provided a great service again very prompt and always pushing the lender to keep us updated throughout the process. Thank you very much!!!

Mr Ashley McGraw, April 2020

"Excellent service"

At these really difficult times, everything was done quickly and efficiently with no problems or delays. Excellent service, which I would not hesitate to recommend. Thank you Commercial Trust.

Mr Jean-Jacques, April 2020

"Ten out of ten without doubt"

Mr. Billy McCluskey representing Commercial Trust advised my on every aspect of the transaction from start to completion, frequently updating every part of the Process. Both Billy and Commercial Trust came highly recommended and I would willingly endorse that should I ever be asked. ten out of ten without doubt.

John Jones, March 2020

"Great service throughout"

Great service throughout - from finding a deal, through the whole process up to completion.

Sandeep Patel, March 2020

"There is no way I would use anyone else!!!"

Efficient from start to finish - had regular communication and updated throughout the process of buying my first buy-to-let, which made it very smooth and stress-free. In addition to that, the rates found were far better than anywhere else I had looked previously - the fees are DEFINITELY worth every penny and when I buy my next property there is no way I would use anyone else!!! Thank you all for your amazing hard work!

Jacob Cain, March 2020

"Brilliant service"

Brilliant service especially as they kept chasing the solicitors for me so took the pressure off me.

Carol Gorman, February 2020

"Matt Waters was excellent with his service to us throughout"

Matt Waters was excellent with his service to us throughout the whole process. He managed with the rest of his team to get our re-mortgage through reasonably quickly and smoothly. But the main point is that he was always available at the end of the phone to answer our questions and make sure we completed before the next payment of the bridging loan came out.

Rachel Cooper, February 2020

"I highly recommend their services."

My experience of acquiring a new buy to let mortgage through Commercial Trust has been very positive. Their knowledge of the market was comprehensive and they were able to provide me with a product that suited my needs perfectly. They kept me well informed throughout the process and responded quickly to my queries. I highly recommend their services.

Martin Fifield, February 2020

"You are an amazing team"

Judith and Gilda I would just like to say thank you for all your help' you are an amazing team... you made this a pleasant experience and worry free.. I will be recommending you to many people that I deal with on a daily basis .. thank you Judith xx

William Rees, February 2020

"Highly recommended"

Superb. Highly recommended; friendly, professional and time-aware.

Flora Day, February 2020

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