Contact us
Office location
If you wish to send correspondence via post, this is the address to use:
Commercial Trust Limited
Norfolk Tower,
48-52 Surrey Street,
Norwich
NR1 3PA
Opening hours
Festive opening hours for 2021/22.
| 24th of December | 9am-12pm |
| 25th to 28th of December | Closed |
| 29th to 31st of December | 9am-6pm |
| 1st to 3rd of January | Closed |
| 4th of January onwards | Return to usual hours |
Our buy to let and commercial advisors and account management teams are here to take your call at the following times:
| Monday-Thursday | 9am-8pm |
| Friday | 9am-6pm |
| Weekends/Bank Holidays: | Closed |
If you would like to speak to us on the phone, all calls via UK mobile or landline are free on the following telephone number: 0808 132 0097
Or, complete this form to be contacted by our specialist advisors.
Commercial Trust offers its broking service to landlords anywhere in the UK, but is based at the head office in East Anglia. The company’s postal address is at the top of this page. If you are looking for our legally registered address, this is in the footer of our website and can also be found on the Companies House website.
Commercial Trust conducts its broker service via the telephone, and email. You can enquire via these channels too. All client cases are allocated to a dedicated advisor. Your advisor will provide you with their direct line and email address for the purposes of all communications, please reach out at any time for help and assistance.
It is also possible to communicate directly with an advisor through the live chat service on the website. Advisors monitor the live chat service during office hours. It is also possible to leave a message after office hours.
Any message you leave via the offline live chat form will be responded to on the next business day.
Once your case is being processed, you will be given the contact details for your account manager. Your account manager will be in touch with you on a regular basis to update you on the progress of your case.
You will also find Commercial Trust on social media channels, you can find our Facebook, Linkedin, Twitter, Instagram and Pinterest profiles via the link in the footer of the website. We aim to add value to our clients by sharing not just lending information but also broader information about the Private Rental Sector and if you would prefer to contact us via those routes we will be pleased to hear from you.